Case Study III: New Technology- Who or What is Responsible

QUESTION 1


Describe three 3 effects of ERP failure based on the case above?

·  They facing serious financial problems.
·        They facing a massive distribution problem, as result many stores lacking Hershey products before Halloween and Christmas
·        The pharmaceitical distributor FoxMayer caused the company to announce a $500 million lawsuit against SAP and Andersen Consulting, British Organization.


QUESTION 2

Describe four 4 factors that organization should assess in choosing ERP vendor.

·        Flexible: Must be able to quickly respond to the changing needs of the organization
·        Modular and open: Must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules. 
·        Comprehensive: Must be able to support variety of organizational functions for a wide range of businesses
     Beyond the company- Must support external partnerships and collaboration efforts.

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